FAQs

Shipping:

 

How long will it take to receive my order?

 

  • Our one-of-a-kind products take about 3 business days to be produced. Once produced, shipping through DHL will deliver continental US orders in 5-10 business days and international shipping times vary depending on the destination. For international orders, it could take up to 2 weeks for delivery depending on the destination.

 

How much is shipping?

 

  • For all our customers, we give you two options, 1. Free Shipping. 2. $4.98 Safe Insured Shipping w/Tracking.

 

Can I change the destination country on my order?

 

  • After placing your order, you may not change your shipping from domestic to international and vice versa.

 

Do you ship internationally?

 

  • We happily fulfill international orders! Our production time will be the same and shipping costs stay the same too.

 

NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.

 

Payment:

 

What type of payments do you accept?

 

  • We accept all major credit cards and use a Credit Card Processor called Bolt to make your payments safe, secure and easy. In addition to all major credit cards, we also accept PayPal for a quick checkout! Please note that all of our prices are listed in USD and your card will be charged in your respective currency.

 

How long does it take for a refund to process? 

 

  • If you are receiving a refund through any major credit card, the refund processing time is 1-2 business days. If you are receiving a refund through PayPal, the refund processing time is 7-10 business days. Don’t worry, we don’t think you’ll need to receive a refund, unless you accidentally add too many socks out of excitement.

 

Photo questions:

 

What makes a good photo?

 

  • 1. Make sure your photo has good lighting – enough to see the details see details you want on the blanket.

 

  • 2. They closer the photo the better the blanket quality turns out. Please make sure the quality is high for the best blanket.

 

  • 3. Avoid blurry photos – the higher the clarity of the photo, the better.

 

Do you crop the photo?

 

  • No! We do not crop the photos at all. The full image you send will be printed onto the blanket.

 

What can I upload?

 

  • You can upload any photo you want!